Our mission is to ensure the American people enjoy clean and safe water, outdoors and at home. We do this by helping our clients and students succeed with their outreach and communication.
Phone: 800.861.6012 x6
Erika Howder, Operations Manager
Erika is the company’s air traffic controller. She manages our relationships with graphic designers, copywriters, programmers, and other contractors. Erika also keeps a sharp eye on our contracts, invoicing systems, and internal reporting mechanisms. Erika has a masters degree in library science from the University of North Carolina.
Phone: 800.861.6012 x4
Laura Ganus, Business Development Manager
Laura works with incoming clients to identify their needs, develop proposals, and move them through to contracting. Laura has more than 10 years experience walking in our clients' shoes. Her stops along the way to Water Words include the Cumberland River Compact, the Stony Brook-Millstone Watershed Association, and the U.S. Fish and Wildlife Service.
Phone: 800.861.6012 x2
Chandra Brown, Project Manager and Trainer
Chandra leads Water Words trainings and works with clients to develop their outreach and communications programs. Before joining our team, Chandra was the Ogeechee Riverkeeper — part of a network of determined waterway guardians. Starting as a one-woman show, she learned on the job marketing and communications skills and grew her rural organization from nothing to nearly 2,000 members.
Phone: 800.861.6012 x1
Phone: 800.861.6012 x5
Avia Huisman, Project Manager and Trainer
Phone: 800.861.6012 x3
Edwin Alferez, Research and Production Specialist
Edwin is a human Swiss Army knife, covering a wide variety of research and online production tasks. Edwin has a Bachelor's degree in Computer Science.
In 2004, Eric Eckl conducted the first "water words that work" presentation at the River Rally in Wintergreen, Virginia, to an overwhelming response. In the years since then, Water Words has evolved from a presentation to a blog, to a solo practice, and now the small firm that you see here. Along the way, we have served hundreds of clients in every corner of the country.
Today, Water Words That Work, LLC strives for the highest levels of professionalism even as we provide boutique services to our unique clientele. Our secret weapon is our family-friendly, work-from-home "virtual team" business model. We keep our overhead costs as low as possible and we pass the savings on to you.